Data Controller
This website is operated by Pink Tower Childcare Centre, a brand of Glorious Education Sdn Bhd (Company No. 613735-P), with its registered office at 35, Jalan Puteri 10/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia. Glorious Education Sdn Bhd is the data controller for personal information collected through this website and is committed to handling your data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Information We Collect
When you submit an enquiry, book a school tour, or interact with our admissions forms, we collect information you voluntarily provide. This typically includes: parent or guardian name, contact number, email address, preferred branch and programme, child's name and date of birth, and any routine or care notes relevant to your child's placement. We also automatically receive technical data such as IP address, browser type, referring page, and timestamps through standard server logs and cookies.
How We Use Your Information
Personal data is used to respond to your enquiry, match your child to an appropriate programme and branch, coordinate school tours, manage admissions communication, and follow up on enrolment steps. We do not sell or rent your personal data to third parties. Aggregated, non-identifying analytics may be used to improve website content and service information.
Third-Party Services
To operate this website we rely on a small set of trusted third-party processors, each bound by their own privacy commitments:
- Google Analytics 4 (GA4) — anonymised visitor analytics and traffic measurement.
- Google Tag Manager — manages how analytics and marketing tags load on each page.
- WhatsApp Business (Meta) — enables direct chat with our admissions team when you click the WhatsApp button.
- Hostinger — provides the web hosting infrastructure on which this site runs.
These providers may process data outside Malaysia. Where this occurs, we rely on the contractual and technical safeguards those providers publish for international data transfers.
Cookies
This site uses a minimal set of cookies and similar storage. Strictly necessary cookies remember basic session state. Analytics cookies (Google Analytics) help us understand aggregate traffic patterns and can be disabled through your browser settings or by using your browser's private/incognito mode. We do not use advertising cookies.
Data Retention
Enquiry records are retained for up to 24 months from your last interaction so that our admissions team can resume conversations and report on follow-up quality. Aggregated analytics are retained according to Google Analytics' default data retention window. If you request deletion, we will remove your enquiry record within 30 calendar days, except where retention is required by Malaysian law (for example, accounting or regulatory record-keeping).
Your Rights Under PDPA 2010
You have the right to request access to the personal data we hold about you, request correction of inaccurate data, and request deletion of your data subject to the retention rules above. To exercise any of these rights, contact our Data Protection Officer at enquiry@pinktowerchildcarecentre.com. We will acknowledge your request within 7 business days and respond substantively within 30 days as required by the PDPA.
Security
We apply administrative, technical, and physical safeguards designed to protect submitted information against unauthorised access, accidental loss, or misuse. Website traffic is encrypted in transit via HTTPS. Access to enquiry data is restricted to staff who require it to perform admissions duties.
Updates to This Policy
We may update this policy to reflect changes in our practices or applicable law. The "Last updated" date below will be revised whenever material changes are made. Continued use of the website after an update indicates acceptance of the revised policy.
Last updated: 12 September 2026.